FAQ
Frequently asked questions
Find answers to common questions about order execution, market hours, and platform connectivity.
Workflow & Integration Guidance
Configuring FlowFoundex Trade for platform administrators and integration owners
How do I set up automated alerts for risk threshold breaches?
FlowFoundex Trade allows administrators to configure real-time alerts for position limits, drawdowns, and unusual activity. These alerts can be routed via email or integrated into internal monitoring systems using webhooks. Setup instructions are available in the platform documentation at FlowFoundex · Platform & Dashboard. Contact [email protected] if you encounter configuration issues.
What integration options are available for existing risk management systems?
The platform supports RESTful APIs and webhook endpoints to connect with third-party risk engines and reporting tools. Data exports include trade history, risk metrics, and audit logs in standard formats. For detailed integration schemas and authentication methods, refer to FlowFoundex · Platform & Dashboard. Technical support is available via [email protected] for complex setups.
Can I customize the dashboard layout for different user roles?
Yes, FlowFoundex Trade supports role-based dashboard views that highlight relevant metrics and controls for traders, risk managers, and auditors. Administrators can toggle widgets, set default views, and restrict access to sensitive modules. Configuration steps are documented on FlowFoundex · Platform & Dashboard. For assistance with view customization, reach out to FlowFoundex · Support Center.
How frequently is system uptime monitored and reported?
System availability is tracked continuously, with status updates posted on FlowFoundex · Platform & Dashboard. Scheduled maintenance windows are announced in advance, and incident reports are published post-resolution. Historical uptime data is available for audit and planning purposes. For real-time status checks, visit the platform site or contact [email protected].
What data retention policies apply to trade logs and reports?
FlowFoundex Trade retains transaction logs and risk reports for a minimum of seven years to comply with industry standards. Data can be exported at any time for internal archiving. Retention settings and data privacy practices are outlined on FlowFoundex · Company & Compliance. Questions about data handling should be directed to [email protected].